Terms & conditions

BOOKING

Seats are not guaranteed unless you book or check in at least 24 hours prior to departure. Please be at departure site at least 10 minutes prior to departure.

LIABILITY

Sterna Travel/Iceland by Bus is not liable for losses, damage or expenses due to circumstances outside the control of the company. We reserve the right to cancel tours, alter routes, itinerary or timetable due to weather or road conditions. The company cannot be held responsible for strikes, sickness, injury, weather or inconvenience arising from travel misfortunes beyond our control, such as volcanic eruptions in Iceland. Sterna Travel/Iceland by Bus cannot guarantee pick up or drop off times and is not liable for passenger failure to connect with other services or any costs associated in such delays.

CANCELLATION POLICY

Iceland by Bus will charge the following fees in the event of booking cancellations:
Less the 24 Hours: 100% of fare

Cancellations should be made with your original booking agent. If you booked online please contact info@sternatravel.com

CHILDREN

Children under the age of 7 years old must be accompanied by a parent or legal guardian. Child discount is only applicable for two children or youth travelling with a full paying passenger.

 DISCOUNT AND GROUP TRAVEL

Child and youth discount does not apply to group travel, for a group quote please send an e-mail to sales@sternatravel.com